Elisabeth Greet – The Certifier

I found the workshop extremely helpful, however, three quarters of the way through the day, a light bulb turned on and I realised I was in focusing on completely the wrong things.  I wish we had started the afternoon session first.  Both facilitators were brilliant and I especially enjoyed Mark stories to help us understand his points.  We will go home and complete our “work-Ons” and we will make a decision regarding converting our business across.